Contact us

Customer Service

Need a quick advice to choose a perfume or to find the best shade for your next powder ? CARON ambassadors will answer you on instant messenger, email and WhatsApp from Monday to Friday, from 10am to 6pm*.
 
Email: contact@parfumscaron.com ​
WhatsApp: +33 (0)6 75 57 19 25 ​
Live Chat: from Monday to Friday, from 10am to 6pm.
 
*Excluding weekends and bank holidays
ONLINE CHAT

Book an Appointment

As CARON and its customers have a long history of sharing and passion. By a fragrance consultation, our ambassadors are delighted to speak with you and reply to any questions you may have.
 
CHOOSE AN APPOINTMENT

Got a question? You may find the answer here:

How can I track the delivery of my order?
How do I cancel my order?
How should I store my perfume?
What is the difference between Eau de Toilette and Eau de Parfum?
Which shade of powder should you choose?
Search for other questions in the Q&A
PARIS, FRANÇOIS 1ER

PARIS, FRANÇOIS 1ER

23, rue François 1er

75008 Paris – France

Open monday to saturday between 10am and 7pm

Exceptional openings:
Sunday, December 7, 2025
11:00 AM – 7:00 PM
Sunday, December 14, 2025
11:00 AM – 7:00 PM
Sunday, December 21, 2025
11:00 AM – 7:00 PM
Sunday, December 28, 2025
11:00 AM – 7:00 PM

Getting there

Phone :+33 (0)1 47 23 40 82
WhatsApp :+33 (0)6 48 88 65 51

E-mail : boutiquefrancois1@parfumscaron.com